Payment Methods

Payment Methods - Shirtcount

Last Updated: July 16, 2026

Welcome to Shirtcount. We aim to provide you with a safe, convenient, and seamless checkout experience. All transactions processed on our platform are fully encrypted, secure, and compliant with standard financial protocols. Below is our comprehensive Payment Methods Policy, explaining our accepted payment options, billing practices, and security procedures.

Accepted Payment Methods

To keep your checkout straightforward and secure, we accept the following major payment methods:

Payment Method Processing Network Transaction Fees Status
PayPal PayPal Secure Gateway No Fee ($0.00) Active
Venmo PayPal / Venmo Network No Fee ($0.00) Active

1. Accepted Payments Details

We work with trusted global payment networks to handle all checkout transactions securely:

  • PayPal: You can pay directly using your PayPal account balance, linked bank account, or any credit/debit card saved inside your PayPal wallet.
  • Venmo: For seamless mobile payments, we support Venmo payments processed through our secure PayPal integration. Enjoy checking out quickly on your mobile device.

2. Payment Security

Your online security is our top priority. To prevent data interception and protect your private billing details, our website uses Secure Sockets Layer (SSL) encryption technology. Shirtcount does not collect, access, or store your payment credentials on our servers. All transactions are routed directly to fully PCI-DSS compliant secure servers operated by PayPal.

3. Order Verification

To ensure a safe shopping environment and protect our customers from identity theft, all orders go through an automated verification process. We verify that the shipping address matches the authorized billing address details. If any discrepancies or suspicious activities are detected, our risk mitigation team may temporarily hold your order and email you to verify your identity before shipment.

4. Failed Payments

If your transaction is declined or fails at checkout, please review the following potential issues:

  • The billing address entered does not match the registered details of your PayPal or Venmo account.
  • Insufficient funds in your account balance or linked credit cards.
  • Strict security blocks or transaction limit rules applied by your bank.
  • Unstable internet connection during the payment processing loop.

If your payment continues to fail, we recommend contacting PayPal customer support or choosing a different linked funding source.

5. Refund Payments

All approved refunds are processed in accordance with our Return & Refund Policy. Approved refunds are always credited strictly back to the original payment method (your PayPal or Venmo account). Under no circumstances can we issue refunds to a different payment account. Please allow up to 10 business days for the funds to reflect in your account balance.

6. Billing Information

Your billing statement will display the transaction under the name Shirtcount. Please ensure your billing details are correct during checkout to avoid payment processing delays or order cancellation.

7. Currency & Taxes

All pricing on Shirtcount is listed and charged exclusively in US Dollars (USD). If you are shopping from outside the United States (noting we only ship to US domestic addresses), your bank may apply a currency conversion rate or foreign transaction fee. Local sales taxes are calculated at checkout where applicable, based on your shipping destination state guidelines.

8. Frequently Asked Questions (FAQ)

Q: Do I need a PayPal account to purchase?

A: No. While PayPal is our secure processor, you can often check out through the guest portal using credit or debit cards without creating an official PayPal account.

Q: Are there any hidden transaction fees added to my order?

A: Absolutely not. You will only pay the product price, the flat $6.99 shipping fee, and any applicable state sales taxes. There are no processing fees for using PayPal or Venmo.

Q: Can I split my payment across two different accounts?

A: Currently, our checkout platform only supports one payment method per transaction. You cannot split a single order across multiple PayPal or Venmo accounts.

9. Contact Us

If you experience any difficulties during the checkout process or have questions regarding a pending charge on your account, please get in touch with our billing support team:

Address: 95 Ramsdell St, New Haven, CT 06515, United States

Email: contact@shirtcount.com

Support Hours: 8:00 AM – 7:00 PM (EST), Mon – Sat